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NAMI HelpLine News

  • During the month of May, volunteers contributed 150 HelpLine hours to support Georgians in recovery.
  • The top 5 counties for requests (in descending order) were from Fulton, DeKalb, Cobb, Clayton, and Gwinnett.
  • NAMI Georgia held two HelpLine trainings in May.
  • In June, NAMI Georgia will hold several trainings to prepare more volunteers to answer calls. These trainings will also include shadowing seasoned Helpline volunteers and education on various resources.
  • HelpLine training topics include protocol to effectively respond to both phone calls and emails, instructions to properly handle a crisis call, and resource identification which includes local NAMI affiliate information.”

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